Terms of use

Last updated: November 2026

This English version is provided for convenience. The German version prevails.

1. Scope

These terms apply to the use of this VEYRA website and to orders placed through it. The operator is Jeremy Herzig, trading as VEYRA, Weissensteinweg 6, 4852 Rothrist, Switzerland.

2. Orders

You can order the VEYRA Travel Safe through this website. By completing your order at checkout, you make a binding offer. The contract is concluded as soon as we confirm your order by email.

The prices shown when you order apply, in the currency of the country you have chosen (Swiss francs, euros or US dollars). The checkout shows the shipping costs and any taxes before you complete the order.

If a product is not yet in stock, we will tell you the delivery date by email. If we cannot deliver, we refund any amount already paid in full.

3. Payment

You pay with the payment methods offered at checkout. The amount is charged when your order is processed.

4. Delivery

We deliver to the countries offered at checkout. Shipping costs are shown at checkout before you complete the order. We confirm the delivery date by email.

For deliveries outside Switzerland, import duties, taxes and customs fees of the destination country may apply. They are not included in our prices and are paid by the recipient.

5. Returns

You can return the product within 30 days after you receive it, even if you have opened it. It must be unused and complete. This is a voluntary right on top of your statutory rights.

Write to support@veyratravelsafe.com before you send anything, and we will send you the return instructions. You pay the cost of the return shipment. After we have received and checked the product, we refund the purchase price to the payment method you used, within 14 days. The shipping costs of the original delivery are not refunded.

6. Warranty

The statutory warranty applies. If the product has a defect, write to support@veyratravelsafe.com and describe the defect with a photo.

7. Content

Images on this website are illustrations. Technical specifications may change and are not a guarantee of any property. We prepare the content carefully but do not guarantee that it is complete and up to date.

8. Rights to content

The rights to the texts, drawings and logo on this website belong to the operator. You may view the content for private use and share it by linking to this website. Any other use requires our prior consent.

9. Liability

To the extent permitted by law, we are only liable for damage we cause intentionally or through gross negligence. The operators of external websites we link to are responsible for their content.

10. Changes

We may change these terms. The version published on this page applies to your order at the time you place it.

11. Governing law and place of jurisdiction

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Rothrist, Switzerland, unless the law prescribes a different mandatory place of jurisdiction. Mandatory consumer protection rules of your country of residence remain unaffected.